My satellite is not communicating with my e-mail program. Or so I was told after 1.5 hours on the phone with the so-called "help" desk. We unravelled my e-mail, which couldn't send anything and put it back together so that I couldn't send or receive. I called my trusty computer guy who luckily, ran over here and reassembled my computer but we still couldn't send any mail. I got another satellite guy on the phone who immediately told computer guy that there was a problem. Now why couldn't they have told me that in the first place?
P.S. Am still having problems today. Nothing in the digital world is simple, is it?